Richie Bros. Heating & Air Conditioning
Richie Bros. is proud to be a 3rd generation business.
Richie Bros. is a third generation family owned and operated business, and since 1912, has been keeping both residential and commercial clients comfortable. Operating under the name of R. Parlato Heating and Air Conditioning since its inception, the name was changed to Richie Bros. in 1986.
Parlato Bros was started by the owners Great Grandfather and has continued to grow making sure to keep up with the ever-changing world of heating and air conditioning.
Much has changed over the past 100 years, but not the company’s commitment to customer service. Richie Bros. prides itself on offering the best and most affordable HVAC service in the area and will make sure that you are taken care of, even in an emergency.
Never one to walk away from a customer in need, Richie Bros. will make sure that any and all problems are fixed before leaving the premises.
When it comes to the oldest and most established HVAC maintenance, service, repair and installation company in the area, you will not do better than Richie Bros. Best of all, Richie Bros. offers two years of free maintenance on all installations. Call for a no obligation consultation today.
CT HVAC Lic. #00387539 / West. Cty Plumbing Lic. #781
When your AC is out you need someone who responds quickly. That would be Richie Bros. They have been maintaining my HVAC systems for over 8 years. They are professional, timely, and thorough. They just installed 3 zoned AC units in my home. They were careful with all the covid rules, left my home clean and with plenty of cool air.
Jeanne Golden (2020)
Richie Bros is the best. The ductless system that they installed in my 90 year old house far exceeds my expectations, and performs better than they promised. They were on time, neat, and kept me informed about the process. Very happy customer.
M Carter (2020)
What a great job! Mitsubishi ductless works like a charm. Rich came to give us an estimate and we knew immediately we wanted to work with him before we even received the estimate. The installation was done by Dillon & Victor who were not only professional but also neat and courteous!!! Dillon was great at explaining how the system worked too. Looking forward to working with them again. Joe & Barbara – Valhalla
Barbara Strati (2020)
Excellent job as always with Ritchie Bros. Very professional, courteous, and thorough service. Dillon and James did an outstanding job installing our ductless Mitsubishi systems. Highly recommend!
Elena Ippo (2020)
Highly recommend – extremely knowledgeable and kind, really had our best interest at heart. Customer for life! Thank you Richie Bros HVAC!
Christina Collins (2020)
We recently had an AC replacement by Richie Bros. They are great to work with and I highly recommend. Our town has new permitting issues for AC and they made this process as easy as possible due to their great communication and organization. Chris is wonderful to work with! The installers Chris and Dillon were very professional and did a fantastic job. Richie Bros is great and I recommend!
Liz Insley (2019)
Had to install a new a/c system. Richie Bros was professional and handled everything smoothly, including obtaining the necessary inspections/permits from the town. Happy to have our a/c back up and running during this hot summer. Richie Bros worked quickly to make sure we didn’t have to wait long. Highly recommend them.
Tempe Zucker (2019)
Richie Brothers was referred to me by two of my neighbors. I hired them to install a new high efficiency boiler and I could not be happier with their service. The technicians were very professional and they were extremely neat and clean. They used new drop cloths all throughout my house which was really important to me and they left my house spotless when they were finished! They are great, highly recommended!
Dominick Calcagni (2019)
FINALLY, Hands down, the BEST AND ONLY company for all your HVAC needs!!! Richie Bros provides what every homeowner wants…. 5-GOLD STARS across every level of Service, Communication, Honesty, Response time, Workmanship, Pride, Knowledge, Fairness and Follow-up … Simply said: THE ULTIMATE COMPANY for ULTIMATE CUSTOMER SATISFACTION!!! The past 40 years I’ve owned 4 different homes and in the past used multiple HVAC service companies, but ONLY Richie Bros was able to deliver EXACTLY what I really needed in a HVAC company. Yes, It’s true, Richie really cares!! and he got all the jobs done right. PERIOD! .They also meticulous installed a new hot water heater in my home….. My elderly mom’s a/c didn’t work and BAM! he immediately made sure she was comfortable again. …My brother had a variety of HVAC issues that other companies couldn’t correct, but the BEST IN THE BUSINESS Richie was called and now problems are solved!!! The search is over, Richie Bros is the only company my family uses for all our HVAC needs. . THANK YOU RICHIE BROTHERS!!! .
Rob Marciano (2019)
Perfect. Great guys. Totally ethical and reasonable. Had them do a range of easy to complicated stuff and everything worked perfectly. House now has multiple zones with wifi thermostats that perfectly control all of their spaces. Can do furnaces, ductless, filters, humidifiers, everything. Just great across the board.
Anthony Marciano (2019)
I must say that I was very impressed with Dillon from the moment I met him. He was very professional. I had a lot of questions about the mini split air conditioner that I wanted to install because we were not familiar with this new technology, and Dillon answered our questions and concerns. The installation process of the unit was flawless. Very neat, timely & professional. I highly recommend Richie Bros!
Steve Pagliaroli (2019)
Rochie brothers recently replaced my ac unit on the hottest day of the year. They were in and out in 8 hours and worked very neat and clean. The owner and the workers were all very nice and it was overall a very pleasant experience. I highly recommend them!
Sarina Magardino (2019)
I have been using Richie brothers for 15 years and have gotten nothing but expert service. Their workers are all very clean cut and polite. They are the kinds of guys you don’t mind having in your house. They have replaced two of my systems over the years and each time they exceeded my expectations. They really go the extra mile to make sure their work actually looks good and not only works good. I just recently had an issue that they addressed the same day I called them and got me back up and running.
Anthony Luciano (2019)
We have used Richie Bros. for years. We had 4 ductless units put in by them and their installation was above and beyond what I’ve seen over the years compare to other companies. Richie and his team make sure all aspects of the installation was perfect. Chris and Dylan service my units and are professional, knowledgeable and always kind. I always recommend them and will continue to use them for years to come
Leigh Bass (2019)
Our family has used Richie Bros. HVAC for all of our heating and AC needs for years. We switched from another well known HVAC company that services many homes in our neighborhood because the their customer service was frustrating. We have had our water heater die in the middle of the coldest winter and AC die in the middle of the hottest summer. During both instances Richie Bros responded quickly and treated our situation as if it were their top priority. The Richie team is honest, professional and accessible. In particular, Sue in the office – customer service starts with the person who answers the phone and Sue is amazing, responsive and familiar with the customer base. Chris and Dillon who come to the house are trust worthy and take ownership of your project start to finish. Chris was in constant communication with the timeline of our recent AC install and we couldn’t be more grateful. A+ to the entire team as customer service is clearly the top priority for Richie.
Tara Bacigalupo (2019)
As a local home inspector, I get an opportunity that most people don’t get when it comes to seeing the wide varitety of HVAC systems and components and the way that they are installed in homes. Most people only see their own system. Over the years, I’ve seen some really great systems that were in need of major repair and/or replacement prematurely due to poor installation. With so many companies and options out there I can see how difficult it could be for the typical homeowner to decide who to trust. With that being said, when it came time to replacing the system in my own home, there was clearly only one choice for me and that Richie Bros.. This decision was made based upon the repeated quality of their work that I observed in the field. They are the only company that I refer my clients to.
Matt Beatty (2019)
Total dirt bags!! Unreliable and extremely overpriced!! First it took more then a week to get them to my house to do a leak test which took 20 minutes to do , charged me over 500$ .
WOW!! Then they wanted to come back a week later to see what parts they needed, They cancelled the day of. I took the day off. Then rescheduled for the next week. Again the day of the appointment I took another day off , they called me and said that they are no longer working with the brand of a/c I have. This is during the hottest 3 weeks this July. They where also aware that my 87 year old father lives in the house. DIRTBAGS.
Anthony Tammero (2019)
Richie Brothers replaced the AC in our house. Incredibly professional and efficient staff. No corners cut and delivered as promised. Recommend them without reservation.
Shahriar Shahida (2019)
Dillon and his team replaced the HVAC system and water heater in my home in June. Amazingly, they completed all the work in one day !!! They were professional and courteous. I highly recommend Richie Bros.
Laine Lee (2019)
Amazing service!! We ve been using Richie Bros. For years. Always best experience. Highly recommend!!!
Agata Young (2019)
Thank you Richies Bros. Thank you Dillon for your emergency service this weekend! Great repair job on my central AC system.
Nicolas Cucchiarella (2019)
We have been using Richie Bros for our heating & A/C for several years. Recently we had a situation with our central A/C coil; it was leaking during a heat wave (90 degrees). Richie Bros replaced it with a new copper coil (because that was the type under warranty). However, the new one leaked after 6 weeks (due to a manufacturer defect, not Richie Bros’ fault). Since we were experiencing another heat wave, Richie Bros immediately installed an aluminum coil by Trane (better than the copper coil by another manufacturer).
The owner of Richie Bros doesn’t treat you like just another customer, as some of the larger HVAC companies do. If there is a problem, he explains everything so the consumer thoroughly understands the situation.
His service reps are polite, professional and reliable. Most important, the owner stands by his work and his word – a rare attribute these days.
Ellen Young (2019)
Thanks for a great install!Mr. C, Bronx (2017)
Thanks for a great job Richie Bro’s. Thank you for sending Percy, Dillon and Mike, they were absolutely great to work with.Mrs. G, Greenwich, CT (2017)
Thank you Richie brothers for a great boiler installation this past week end, the guys moped and scrubbed all the dirty water on the floor,
We really appreciate the fast response.
Thanks againMrs J, Bronxville (2017)
On Wednesday, just before July 4th holiday weekend, our central air and heating stopped working. We needed to replace the entire system and also our hot water heater. Other companies told us they could do it by the following Tuesday or Wednesday. Richie Bros. came in, assessed the situation and had a new system working perfectly by that Friday afternoon. The job was professional, neat and clean and seems to be a big improvement in service from our very old system.
Thank you again Richie BrothersSusan H, Eastchester (2016)
Probably the best family run business I have ever employed.
Responsive, professional and fair.Martin, Bronxville (2016)
Thanks Richie Bros.
Your guys Dillon, Percy and Leo did an outstanding job and were very clean.
PS. My new Trane system is very quiet. Thanks again!Mr. P, Scarsdale (2016)
Thanks to Craig and your team for a great job. We are very happy with our new system.Mr. & Mrs. G, Hartsdale (2016)
Richie Bros. did an amazing job installing my new Trane AC unit. Thanks for your service.Mr. B, Bronxville (2016)
Thanks Richie Bros for the clean job!Mr. & Mrs. A, Hartsdale (2016)
Thanks for a great job. The guys were very clean and neat.
Your 40 year customerMrs. K, New Rochelle (2016)
Thanks to Gil and his helper for another great job. It was really hot thanks for getting our AC on quickly.Mr. C, Rye NY (2016)
Thanks uncle Rich for my new Mitsubishi it works Great!
Your NieceNicole B. (2016)
Thanks for a great unico high velocity you and your employees performed in my home with no disruptions. All other companies said this job could not be done. Thanks againMr. C, Scarsdale (2016)
Thanks for the brilliant A/C maintenance all these years.John & Mary S, Bronxville (2016)
Thanks for a great job on the Unico install!Mrs. J, Bronxville (2016)
Merry Christmas & Happy New Year. Thank you for all you and the entire staff at Richie Bros. have done for me over the years. Wishing you and your family a happy and healthy year. Cheers!Meagan S, Bronxville (2015)
They first sent an estimator to check what we had, and discuss our needs and options, and to make a firm quote based on what we decided. Then, when we went ahead, they scheduled the work for the next day, and showed up on time to the minute.
The crew knew their business, and cared about doing a first class job, leaving our home as clean as before they arrived, with no surprises about needing something else done for added cost. At the end, one of the men took photos of the finished job, which seems to be company policy, and shows that the boss cares about the work that’s done.
All in all a 1st class operation in every respect.
Unit working well. Your staff did a good job. Thank you.Mr. D, New Rochelle (2015)
Richie Bros. installed central air in our house when we moved in 20 years ago. It was time to replace the system (it still worked great but wasn’t efficient), clean the duct work, replace the existing flexible duct in the attic with R8 flex and insulate the existing metal duct work with R8 insulation and epoxy coat.
Richie Bros. did a fabulous job 20 years ago and they did a fabulous job now. The (Trane) system they originally installed worked flawlessly for 20 years –Richie Bros. cleaned and serviced it each year but only once or twice did it ever need a repair. I was reluctant to replace the system since it still worked but wanted to improve efficiency, cut my electric costs and get the available rebate. I also feared the mess of taking out the old equipment and installing the new. Well, I had nothing to fear. First, The owner was most responsive and came by to walk through with me exactly what he needed to do and was happy to price out various options–he never pushed a high end approach but let me make the decision. He also told me exactly what I had to do with all my stuff in the attic to make the space accessible to his men. Once I made the decision to move ahead, The owner was able to start as soon as I could clean out my attic. The owner sent two crews (four individuals) on Monday 4/14 and they finished yesterday, 4/16. All of the workmen have worked for Richie Bros. for years–they were lovely and did an absolutely meticulous job. They covered their boots with protective slippers so as not to scuff my floors and put down drop cloths everywhere in the vicinity. They worked quietly and efficiently and expertly. I couldn’t be happier with the job Richie Bros. did and would give them the highest recommendation. (They also sent an incredibly neat and professional team to clean our ducts.)Jane, Bronxville (2015)
Thanks for the job you and your crew did on the A/C it exceeded my expectations. It is now a pleasure to come in the door and feel the cool air when its 90 outside. Job done in perfect timing. Thanks for sending a great crew and special thanks to your son. I have procrastinated on doing this job for years as I dreaded big ducts all over the house, but you made it possible and kept it whisper quiet. Job very well done.Mr. C, Bronxville (2015)
Richie Bros has been my HVAC provider for 13 years. During that time, Richie Bros has replaced the air conditioner / air handler, the hot water boiler and most recently the steam boiler. In every case, the Richie Bros team are the same experienced technicians who know the systems that heat and cool my house. I don’t have to explain where anything is; they know. Given the complexity of the job, The owner himself led the project which required three experienced technicians at any one time over a 4 day period.
Richie Bros is at the upper end of the cost structure, but for that price he puts trained professionals on the job who understand how a complete system operates. The old system was removed and the new system installed. Anyone can hook up a steam boiler and walk away. Richie Bros will do the right job end to end. That means testing for CO, checking connections for leaks, joining new pipes to the steam boiler, and connecting electrical wiring between the controls and the steam boiler. He also installed a new digital thermostat. The owner is a stickler in asking his team to follow all applicable standards including safety procedures (an all clear test of the chimney flue for leaks or the presence of CO.). They inspected and tested the system to detect any malfunctions. He is willing to and has come back to the house several times to ensure the system functions properly. I cannot emphasize enough that in addition to the equipment installation, there was not one mark on the wall or on the carpet in the living areas leading to the boiler room.
You get what you pay for and, in this case, the Richie Bros team consistently delivers to a high standard. After all, it’s more than buying and installing new equipment. Anyone can do that. It’s also about knowledge, training, professionalism, establishing a long term relationship and trust.Patricia, New Rochelle (2015)
Everything is working fine. Thank you to Gary for a good and neat job.Arlene M, Scarsdale (2015)
When our central air conditioning system stopped working during the heat wave, we were not happy. Actually, we were quite hot and bothered.
We appreciate your quick service to send someone out to declare time of death for our system. Of course, then came the time we all sweat over, getting the new system installed properly, and in a timely manner. We were quite impressed with the crew that you sent out to dismantle the old air handler and condensing unit, reinstall them both, and re-run all the wires and lines between them. These lines of course run through a crawl spaces that is too small even for squirrels. I couldn’t believe that Dillon actually got into that hole they had cut in the wall of our crawl space.
These guys worked in intense humidity, during the heat wave, in our attic, in the crawl space and outside with all the energy of an Olympic team. They had to go up and down the stairs, in and out of the attic and were unflagged even in the heat. I wish that I could have turned the A/C on for them! They had laid down drop clothes and were very respectful of our home.
That is the most you can ask for in a work crew.
Thank you for sending such a top team to get our air conditioning back into full working order. I hope that we will not need any service on our central air, but if we do, we will call you and we’ll recommend you to all of our friends.Mr. Jerry L, Eastchester (2015)
Thank you for so many wonderful years of service. After designing our HVAC almost nine years ago, your company has provided us with stellar service, a rare quality these days.
Your technicians have been polite and informative. They have also shown us many ways to save money. They come on time and are fast, neat and courteous.
Most impressive has been your company’s response to a billing question. Thank you for making the process so easy.Mr. & Mrs. B, Scarsdale (2015)
Thank you, great job! Great service!Mrs. F, Mamaroneck (2015)
Dear Richie Bros.
Thank you so much for all the great work. Please tell John and his crew we really appreciated their efficiency and courtesy in what I assume can be a very messy job. They were all professionals and it was a pleasure to have them in the house. They made it painless.
Thanks againMr. P. - Pelham Manor (2014)
Old boiler had broken and was leaking water all over my finished basement. Richie Brothers first came out to look at it as an emergency call to stabilize the situation. They then handled the replacement of the boiler and moving of my water tank so the new boiler could fit in to the room.
It was a terrific experience in a bad situation. This scenario is exactly why I have an Angie’s List account.
My wife and I noticed when we returned from vacation that there was water in our carpeted basement by the washing machine outside the boiler room. We thought we had a leak in the washer and set out to clean up the water before it did too much damage. Long story short, it turns out it was our boiler that was leaking water and operating in a dangerous state.
I went on to Angies List to find local plumbers that could come out right away. After making a few calls I was connected with Craig at Richie Brothers. He dispatched someone immediately to come assess the situation. The gentleman came onsite, explained what had happened and laid out our options.
He then bled the system and drained all the water so it would not continue to leak in to the basement. He was methodical and prepared. Not to mention extremely neat in doing his work.
Once he was done, I went back on Angies List to bid out the work to Richie Brothers and 2 other companys. I do this as a matter of practice though I was leaning towards Richie Brothers anyway. After hosting the other two and reviewing bids I was more than happy to go with Craig and the guys at Richie Brothers. I was not disappointed.