Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to http://gorichiebrothers.com and Richie Bros. Heating & Air Conditioning and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Richie Bros. Heating & Air Conditioning include http://gorichiebrothers.comand Richie Bros. Heating & Air Conditioning. The Richie Bros. Heating & Air Conditioning website is a Company Information site. By using the Richie Bros. Heating & Air Conditioning website, you consent to the data practices described in this statement.

Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Richie Bros. Heating & Air Conditioning may collect personally identifiable information, such as your:

– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number

If you purchase Richie Bros. Heating & Air Conditioning’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information
Richie Bros. Heating & Air Conditioning collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Richie Bros. Heating & Air Conditioning may also use your personally identifiable information to inform you of other products or services available from Richie Bros. Heating & Air Conditioning and its affiliates.

Sharing Information with Third Parties
Richie Bros. Heating & Air Conditioning does not sell, rent or lease its customer lists to third parties.

Richie Bros. Heating & Air Conditioning may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Richie Bros. Heating & Air Conditioning, and they are required to maintain the confidentiality of your information.

Richie Bros. Heating & Air Conditioning may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Richie Bros. Heating & Air Conditioning or the site; (b) protect and defend the rights or property of Richie Bros. Heating & Air Conditioning; and/or (c) act under exigent circumstances to protect the personal safety of users of Richie Bros. Heating & Air Conditioning, or the public.

Tracking User Behavior
Richie Bros. Heating & Air Conditioning may keep track of the websites and pages our users visit within Richie Bros. Heating & Air Conditioning, in order to determine what Richie Bros. Heating & Air Conditioning services are the most popular. This data is used to deliver customized content and advertising within Richie Bros. Heating & Air Conditioning to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Richie Bros. Heating & Air Conditioning. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Richie Bros. Heating & Air Conditioning website.

Use of Cookies
The Richie Bros. Heating & Air Conditioning website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Richie Bros. Heating & Air Conditioning pages, or register with Richie Bros. Heating & Air Conditioning site or services, a cookie helps Richie Bros. Heating & Air Conditioning to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Richie Bros. Heating & Air Conditioning website, the information you previously provided can be retrieved, so you can easily use the Richie Bros. Heating & Air Conditioning features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Richie Bros. Heating & Air Conditioning services or websites you visit.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
Richie Bros. Heating & Air Conditioning secures your personal information from unauthorized access, use, or disclosure. Richie Bros. Heating & Air Conditioning uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen
Richie Bros. Heating & Air Conditioning does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications
From time to time, Richie Bros. Heating & Air Conditioning may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Richie Bros. Heating & Air Conditioning or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Richie Bros. Heating & Air Conditioning, you may opt out of such communications by Unsubscribe Link and URL.

External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement
Richie Bros. Heating & Air Conditioning reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information
Richie Bros. Heating & Air Conditioning welcomes your questions or comments regarding this Statement of Privacy. If you believe that Richie Bros. Heating & Air Conditioning has not adhered to this Statement, please contact Richie Bros. Heating & Air Conditioning at:

Richie Bros. Heating & Air Conditioning
Telephone number:
914-576-7661

Effective as of August 20, 2018